TERMS AND CONDITIONS
Website terms and conditions
1. Information about us
Who we are
This Website is operated by Ultimate Fintech Pte. Ltd (we or us). We are a limited liability company registered in the Republic of Cyprus, with registration number HE 391698 and registered office at 155 Agias Fylaxeos street, Ersi Court, Office 101, 3083 Limassol. Our VAT number is CY10391698Z.
How to contact us
If you want to ask us anything (whether about our services, this Website, any of our terms and conditions or otherwise), or if you wish to file a complaint, please contact us:
2. Using the Website
You agree that you are solely responsible for all costs and expenses you may incur in relation to your use of the Website.
The company accepting payments is ULTIMATE FINTECH PTE. LTD. a Private Limited Company registered in Cyprus, Reg. Number ΗΕ391698. Payments are processed either on www.ifxexpo.com/dubai or on the payment provider's website using a secure SSL connection.
4. Your privacy and personal information
5. Keeping your account details safe
If you choose, or you are provided with, a username, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
If you know or suspect that anyone other than you knows your username or password, you must promptly let us know.
6. Admission to events
Our events are open to business professionals only. Minors and members of the general public will not be admitted. Passes which allow admission to events can be obtained in advance after registering via 'The Website'. Any order for passes is not complete until accepted by us. Once your registration has been accepted, you will receive your confirmation email for your pass. Each registered Pass (whether purchased or free of charge) is valid for only 1 attendee. All passes are named & cannot be exchanged once they have been purchased. The resale of passes is strictly prohibited. We reserve the right to cancel any passes that have been resold. If you attempt to resell or transfer a pass, your registration and pass will be invalidated, you will be refused entry to the event, we will retain any payments made by you and we reserve the right to ban you from any future events. Counterfeit or copy of passes is strictly prohibited. We reserve the right to cancel passes which we reasonably suspect to have been acquired fraudulently.
We reserve the right to refuse any person admission to the Event and the right to remove any person acting in breach of these Terms and Conditions. By completing the registration on behalf of another person i.e. a colleague or employer, it is your responsibility to ensure the person attending is aware of these Terms and Conditions and accepts them.
Your registration entitles you to admittance to the Event for which you have registered. We have no liability for any and all other costs associated with your attendance or personal arrangements.
7. Fees and Payments for iFX EXPO Events
Passes which are chargeable, can be purchased via The Website using the accepted payment methods i.e. a valid credit card / debit card issued in your name. You will provide valid credit card / debit card information. When you provide credit card / debit card information, you authorise a Payment Service Provider to charge such credit card / debit card for the amount payable which will be clearly shown upon purchase of your pass(es) and you are consenting to your financial and/or personal information being passed to any third party organisations necessary to process your transaction such as credit card companies or banks. If payment is insufficient or your transaction is declined for any reason we may refuse to admit you to the Event and shall have no liability in that regard.
The total price displayed will include the price of your pass(es), including VAT in (€) Euros. We try to ensure that all prices are accurate but errors may occur. You are responsible for any Currency Conversion Fee and all costs of currency conversion imposed by your credit / debit card issuer and we have no liability to you for that currency conversion. Prices for iFX EXPO passes may change at any time and no refund is payable in the event of a price reduction or promotional discount. Fees paid are strictly non-refundable.
When purchasing a paid pass using a credit card or debit card, your chosen payment method will be charged by a Payment Service Provider to process your transaction via a secure server. Any order for passes is not complete until accepted by us. Only once you have received your confirmation email and barcode for your pass will your registration be deemed as valid and accepted by us.
All delegates will be charged Dubai VAT (5% for events) regardless of their country of residence. The VAT amount is stated on the purchase of the tickets. Under EU law, the event comes under the ‘supplied where performed’ rules. This means that the activity is taxed at the place where it is physically carried out. For further details please refer to European Commission website. . The area of the legislation that is relevant for these services is Article 53 & 54 of the VAT Directive under EU Law. The above links are to external websites and iFX EXPO cannot be responsible for the content and the accuracy of any information contained therein. Please check with your accounting department whether you are entitled to claim the VAT amount back.
8. Accepted Payment Methods
Several methods of payment are accepted, such as a valid credit card or debit card, including American Express, Visa or MasterCard. Please note that payments cannot be split between multiple cards. Payment is also possible by bank transfer on request.
9. Cancellation or re-scheduling of an event and refunds
Purchased passes excluding Limited Time Offer Passes* cannot be refunded unless:
(1.) An event is cancelled.
Only the face value of the pass will be refunded if (1.) occurs.
If an event is cancelled after purchase, we will contact you as soon as possible by email using the details you have supplied. We cannot be held liable if you do not receive this notification because you have supplied us with an incorrect email address or because you have failed to update the email address that we hold for you. We also cannot be held liable should your email filter settings block or divert our emails to your spam or junk folder.
If we cancel the event you will normally be offered a refund.
If our event is rescheduled, we will usually give you the option of retaining your registration for the re-scheduled event (new date) or alternatively moving the value of the purchased ticket to the next available event.
If for reasons of Pandemic, Force Majeure, (including but not limited to an act of God, war, strike or fire) the event cannot take place as scheduled we reserve the right to reschedule the event to a date of our choosing. If you are unable to attend due to local governmental restrictions from your country of origin or in the country that the event is being held, you will be entitled to a full refund of your pass or to keep it towards the next event.
If for any reason you are entitled to a refund, you must notify us via email with your registration details and a copy of your photographic identification within 14 days from the date of the cancelled event. Any refund will usually be paid, using the same payment method used to purchase your pass, within 30 days of the original date of the event or the date that we receive your request for a refund, whichever is later.
If you do not notify us that you wish to obtain a refund, or you do not notify us within the times set out above, you will be deemed to have chosen to retain your registration and you will not be entitled to a refund.
Passes cannot be refunded once purchased other than for the reasons set out in these terms and conditions. No refunds will be offered under any circumstances if you fail to comply with these Terms and Conditions.
*Limited Time Offer Passes are non-refundable and subject to the terms and conditions of the offer as specified on purchase.
10. Ownership of rights
All rights, including copyright, know-how, trademarks and other intellectual property rights over all material and content including (but not limited to) text, images, web pages, sound, software, software code, interfaces, website structure and videos, in and to this Website are owned by or licensed to us unless otherwise indicated.
Your use of the Website and its contents grants no rights to you in relation to our intellectual property rights, our other exclusive rights or those rights of third parties in either the Website or its contents.
11. Hyperlinks and third-party sites
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.
12. Accuracy of information and availability of the Website
While we try to make sure that the Website is accurate, up-to-date and free from bugs, we cannot promise that it will be. Furthermore, we cannot promise that the Website will be fit or suitable for any purpose. Any reliance that you may place on the information on the Website is at your own risk.
We may, at any time we see fit, with or without notice, terminate or temporarily suspend the operation of all or part of the Website.
While we try to make sure that the Website is available for your use, we do not promise that the Website is available at all times nor do we promise the uninterrupted use by you of the Website.
13. Other terms and conditions
14. Limitation of liability
To the extent we are allowed to under the law, we exclude all implied conditions, warranties, representations or other terms that may apply to our Website or any content on it.
Except for any legal responsibility that we cannot exclude in law or arising under applicable laws relating to the protection of your personal information, we will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
- a) use of, or inability to use, our site; or
- b) use of or reliance on any content displayed on our site.
16. Virus Protection
We do not guarantee that our Website will be secure and free from viruses or anything else which may have a harmful effect on any technology. You must use your own virus protection software when accessing our website on your device.
17. VIRUSES, HACKING AND OTHER OFFENCES
By using this Website and therefore agreeing to these Terms and Conditions you agree that you will not:
- Misuse our Website by knowingly by introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful.
- Attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website.
- Attack our Site via a denial-of-service attack or a distributed denial-of service attac
Any breach of these provisions would constitute a criminal offence by you and we will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.
18. Applicable Law and Jurisdiction
Any matters that arise out of your use of this Website will be governed by the laws of the Republic of Cyprus and subject to the exclusive jurisdiction of the courts of the Republic of Cyprus.